Your Privacy Matters

DexmaX AI (“we”, “us”, “our”) respects your privacy and is dedicated to safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our AI-powered trading platform, website, and associated services. Please read this document carefully. By accessing or using our Services, you agree to the practices described in this policy.

We may collect personal identification information (such as your full name, email address, phone number, and government-issued ID for verification purposes), financial information (including bank account or cryptocurrency wallet details needed for transactions), and technical data (like IP address, browser type, device identifiers, and usage logs). Additionally, we collect trading data and analytics to enhance our AI algorithms and improve platform performance.

Your information is used to provide and improve our Services, process transactions, verify your identity, communicate with you, personalize your experience, and meet legal obligations. Aggregated and anonymized data may be used to train our AI models. We do not sell your personal data to third parties under any circumstances.

We may share your information with trusted third-party service providers who assist in operating our platform, processing payments, or conducting business (e.g., payment processors, KYC verification services). These partners are contractually bound to keep your data confidential and secure. We may also disclose information if required by law or to protect our rights and safety, as well as the rights and safety of our users.

We employ industry-standard security measures, including encryption, firewalls, and strict access controls, to protect your personal data from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. You are responsible for keeping your account credentials confidential.

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal data. You may also object to processing or request data portability. To exercise these rights, please contact us at [email protected]. We will respond within the timeframe required by applicable law.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically. Your continued use of the Services after changes are posted constitutes acceptance of the revised policy.